Evidian announces OpenMaster 8, the new release of its flagship service management platform

Paris, June 20, 2007  –  Evidian today announced release 8 of OpenMaster, its intelligent information and telecom-systems monitoring and management software suite. Thanks to a new infrastructure based on the latest J2EE application server technologies, OpenMaster 8 strongly enhances interoperability with multiple data sources, point-and-click customization and monitoring of scalability from several distributed operation centers.

"A new generation of our flagship service management suite, OpenMaster 8 offers a powerful answer to enterprises and telecom players that want to deploy ready-to-use management solutions for complex systems, networks and applications." says Hassan Maad, Evidian Managing Director. "This release strongly increases the extensibility of OpenMaster. It highlights Evidian's commitment to enforcing its OpenMaster enterprise management product line and to offering strong solutions to service management challenges in an open world."

OpenMaster 8: next-generation monitoring and alarm management

Release 8 significantly reinforces OpenMaster's distributed monitoring and alarm management capabilities. It enables organizations to easily manage complex IT infrastructures from several operation centers all over the world. OpenMaster 8 also offers advanced animated maps and alert management features, and makes it possible to integrate external data into composite monitoring applications.

OpenMaster 8 ushers in important improvements in four major areas:

• A new J2EE infrastructure based on the latest application-server technologies. This infrastructure simplifies the integration of external data into OpenMaster's monitoring environment. It also strongly enhances OpenMaster's scalability in that it supports numerous operators with customized management interfaces.
• Next-generation monitoring and alarm consoles. OpenMaster's new monitoring and alarm management centers not only offer increased scalability and pure web-based interfaces, but are also highly configurable so that operators can easily integrate external data from standard agents, external SQL databases, LDAP directories or any standard source. With a new point-and-click map designer, and XML import/export and query tools, map configuration and animation can be adapted instantly to take into account new objects, services and applications. As a result, customized mashup applications, which combine monitoring with business intelligence, helpdesk, or other applications, are easy to build.
• New and updated management packs. OpenMaster 8 facilitates fine-grained management of critical applications based on Oracle 10g, Web Services and J2EE environments.
• Extension of telecom mediation capabilities. OpenMaster 8 supports mediations with the latest 3GPP R6 standards for mobile telephony, in partnership with major telecom equipment providers such as Nortel and Ericsson.

The ultimate robust and scalable monitoring and service-management solution for enterprises and telecom operators

OpenMaster is used all over the world by security-sensitive organizations and governments, including ANPE (French governmental employment agency), Deutsche Telekom, DFS (German air traffic control), EADS, Ericsson, France Telecom, GIE Cartes Bancaires (French interbanking consortium), Legrand, Orange, RATP (Paris subway), Sanofi and Thales, among many others. It offers an outstanding monitoring performance and can handle several million alarms per day. With OpenMaster, customers can significantly reduce operating costs thanks to intelligent correlation based on an expert system. They can identify in real time major faults in critical applications and systems, analyze the impact on business processes and immediately take corrective measures. Release 8 confirms OpenMaster's position as the ultimate robust and scalable solution for business-centric process management in enterprises and telecom systems.

Availability

OpenMaster 8 is available immediately.