Press release: Evidian announces OpenMaster 6.2

Evidian announces OpenMaster 6.2: intelligent service management for enterprise and telecom business processes

New software suite allows enterprises and telecom players to achieve real-time Quality of Service compliance with their business priorities

Louveciennes, March 17, 2004: Evidian today announced Release 6.2 of its OpenMaster software suite, delivering a step forward in service management for complex telecom and enterprise environments.

The 6.2 release extends OpenMaster's business-centric service management with new dynamic modelization, correlation and management intelligence. These enhancements enable corporations and service providers to bridge networks and IT to the business services, for real-time support of Customer Relationship Management.

New OpenMaster 6.2 features include:

• Real-time service management intelligence for telecom and enterprise business processes — OpenMaster's business process management capabilities have been increased to enable real-time business impact management. Within a user-friendly, web-tree monitoring interface, it is possible to model and dynamically change any kind of business process flow, as well as the related set of telecom or IT services. Service- and business-process-oriented monitoring is empowered by an intelligent correlation solution which aggregates and processes relationships between the physical resources (network and IT components) and the business services. It is therefore possible to determine the service and business impact of any detected failure and proceed with immediate action.
• Enhanced management capabilities for advanced telecom services — Extending its broad range of mediation capabilities, OpenMaster now supports 3GPP standards for 3rd generation mobile telephony, opening the path to complete management of UMTS services.
• Extended platform support — OpenMaster platform support has been extended to encompass the complete management of Linux IT environments, including Red Hat, SuSE and Debian.

Unlike many traditional solutions, which handle management primarily at a component level (such as networks, servers, databases and applications), OpenMaster provides operators and enterprises with a customer-service-centric management capability, with an intelligent correlation of all resources related to defined business services.

Extending this powerful capability, the 6.2 release allows enterprises and telecom players to dynamically achieve quality of service (QoS) compliance with their business priorities, therefore increasing their competitiveness and reducing their network and IT management costs.

A new software release with a customer-proven success record

OpenMaster and OpenMaster for Telecom (which adds specialized telecom applications to the core OpenMaster suite) are used by major service providers, equipment manufacturers and enterprises worldwide. Customers include the French social security agency (CNAM), Deutsche Telekom, T-Mobile, German air control agency DFS, EADS, Ericsson, France Telecom, Legrand, Lockheed Martin, Motorola, Telia, Thales and many others. A robust framework for service management, OpenMaster is also an essential component of Evidian's security software solutions, enabling notably network security supervision and monitoring.

Availability

OpenMaster Release 6.2 is available now, on Evidian's reference platforms: IBM AIX, Microsoft Windows 2000/2003, and Sun Solaris.

Evidian and OpenMaster are registered trademarks or trademarks of Evidian in the U.S. and other countries. All trademarks, service marks and company names are the property of their respective owners.