SSO and CRM

Wishing to improve IT access from the sales workstation?

FEEL FREE TO DOWNLOAD THE WHITE PAPER
	"SSO for the sales desk" To receive a copy of the white paper by email, fill in the fields marked with an asterisk below.


Email address *
By the way, you appear to have disactivated JavaScript (this may be a result of very restrictive browser security settings). If you turn it on, you will probably find this site easier to use.
First name *
Name *
Country *
Phone *
Job title *
Company *
Sector of activity *
Employees
Address
City
State/province/...
ZIP/postcode *
Do you have an identity and access management project?*		< 12 months > 12 months No
Do you have an SSO (Single Sign-On) project?*		< 12 months > 12 months No
Questions or comments

Would you like a sales representative to contact you? *		Yes No
	Check this box to memorize your contact information between visits (uses a cookie: only check this option on your own PC)

Abstract

When a company has multiple CRMs, typically serving different divisions or affiliates, there are clear advantages (synergy,...) in giving the sales force access to them all. But integrating access to multiple CRMs involves many challenges:

Technological integration ...the CRMs may be built on heterogeneous infrastructures
The determination of the customer reference ...each CRM has a different data model
The simplification of the access ...the salesperson must be be able to reach the customer's data quickly.

This white paper describes a concrete case of how a very large company implemented CRM integration.

Evidian Enterprise SSO

SSO and CRM

Wishing to improve IT access from the sales workstation?

"SSO for the sales desk"